MetroNet tells South Elgin it will ‘do better’ after complaints about damage, public urination

MetroNet representatives vowed to take action following South Elgin residents’ complaints on social media and said they will provide monthly updates to village officials.

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“I want you to know we are here to do better,” Kathy Scheller, who works in external affairs for the Indiana-based company, told the village board Monday night.

Village officials had encouraged residents and company representatives to attend the board meeting. MetroNet has been installing a high-speed fiber optic network along right of way easements throughout the village, and residents have lodged complaints — some with the village, many on social media — about damage to yards and even public urination. The latter caused one subcontractor’s worker to be fired earlier this year.

  • Publisher: Daily Herald
  • Date: 2018-08-21
  • Author: Elena Ferrarin
  • Twitter: @dailyherald
  • Citation: Web link

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